Sophie Hartmann
Senior Product Manager · AI & Platform
Zurich, Switzerland
Product leader with 9+ years shipping B2B SaaS platforms at scale. Led 0→1 launches across fintech and enterprise AI, owning full product cycles from discovery through global rollout.
Professional Experience
Mar 2022
Senior Product Manager
Luminary AI
Owned the core AI assistant product serving 120k+ enterprise users across DACH. Drove adoption from 8k to 40k MAU in 18 months through a data-driven growth loop and a revamped onboarding experience.
- Launched AI-powered document analysis feature — reduced client processing time by 62%
- Led cross-functional squad of 11 (eng, design, data science) across 3 time zones
- Defined and shipped v2 pricing model; increased ACV by 34% YoY
- Established weekly product metrics review cadence adopted across all product lines
Jun 2019 – Feb 2022
Product Manager — Platform
Payrexx
Owned the merchant dashboard and developer API platform. Shipped a full GraphQL API rewrite and a white-label solution adopted by 200+ banking partners.
- Delivered GraphQL API migration with zero downtime across 1.2M+ live transactions/month
- Grew developer community from 400 to 3,200 registered API consumers
- Reduced integration time for new payment methods from 8 weeks to 9 days
Sep 2016 – May 2019
Business & Technology Analyst
Accenture
Consulted for Tier-1 financial institutions on digital transformation and core-banking modernisation projects.
- Led requirements workshops for a core-banking migration at a top-5 German retail bank
- Built delivery dashboard adopted by 60-person programme as single source of truth
Mar 2022
Senior Product Manager
Luminary AI
Owned the core AI assistant product serving 120k+ enterprise users across DACH. Drove adoption from 8k to 40k MAU in 18 months through a data-driven growth loop and a revamped onboarding experience.
- Launched AI-powered document analysis feature — reduced client processing time by 62%
- Led cross-functional squad of 11 (eng, design, data science) across 3 time zones
- Defined and shipped v2 pricing model; increased ACV by 34% YoY
- Established weekly product metrics review cadence adopted across all product lines
Jun 2019 – Feb 2022
Product Manager — Platform
Payrexx
Owned the merchant dashboard and developer API platform. Shipped a full GraphQL API rewrite and a white-label solution adopted by 200+ banking partners.
- Delivered GraphQL API migration with zero downtime across 1.2M+ live transactions/month
- Grew developer community from 400 to 3,200 registered API consumers
- Reduced integration time for new payment methods from 8 weeks to 9 days
Sep 2016 – May 2019
Business & Technology Analyst
Accenture
Consulted for Tier-1 financial institutions on digital transformation and core-banking modernisation projects.
- Led requirements workshops for a core-banking migration at a top-5 German retail bank
- Built delivery dashboard adopted by 60-person programme as single source of truth
Education
MSc Business Innovation · in Technology Management
Sep 2014 – Jul 2016University of St. Gallen (HSG)
St. Gallen, CH · Thesis: Platform Design in Two-Sided Markets — Grade 5.8/6
BSc Business Administration · in Economics
Oct 2011 – Jul 2014Humboldt University Berlin
Berlin, DE
Certifications
Professional Scrum Product Owner II
Scrum.org
2021-04
ID: PSPO-II-84712
Backlog ManagementSprint PlanningStakeholder Alignment
Google Analytics Individual Qualification
2023-01
Web AnalyticsFunnel Analysis