Frank Hofmann
Leiter ICT / CIO | Public Transport & Digital Platforms | Technical Leadership
Zurich, Switzerland
Leiter ICT / CIO at Zürcher Verkehrsverbund ZVV, leading the organization's full ICT function since October 2016. Previously headed ICT Business Applications at ZHAW Zurich University of Applied Sciences, overseeing run-and-change across twenty FTEs and three cross-functional teams. Holds an M.Sc. in Computer Science and has applied machine learning foundations through Andrew Ng's ML course.
Professional Experience
Oct 2016
Leiter IT / CIO
Zürcher Verkehrsverbund ZVV
Executive lead of the full ICT function at ZVV, the Zurich metropolitan public transport authority.
- Held responsibility for all ICT strategy, operations, and delivery at ZVV since October 2016
- Drove digital platform initiatives across one of Switzerland's largest regional transport networks
- Accountable for technology governance, vendor relationships, and ICT investment decisions
- Applied technical leadership across infrastructure, application, and service delivery domains
- Engaged at executive level with public-sector stakeholders and regulatory bodies
May 2015 – May 2016
Sabbatical / Full-Time Traveler
Personal Sabbatical
Full-time travel sabbatical through the Americas, combined with structured learning in machine learning and Spanish.
- Travelled through the Americas with spouse over a twelve-month period
- Completed Andrew Ng's machine learning course on Coursera.org
- Undertook immersive Spanish language lessons during the sabbatical
Oct 2011 – May 2015
Head of ICT Business Applications
ZHAW Zurich University of Applied Sciences
Led the run-and-change of all Line of Business Applications across the university.
- Owned full responsibility for run-and-change of all Line of Business Applications at the university
- Managed three cross-functional teams totalling twenty FTEs
- Collaborated closely with the CIO and CISO on Application Strategy and ITIL Service Delivery
- Represented ZHAW in a national software development project as part of the Product Owner team
- Delivered application governance aligned with ITIL service management practices
Jul 2010 – Oct 2011
Technical Project Manager
Ringier AG
Led technical delivery of digital platform projects across multiple Ringier media properties.
- Launched the first iOS version of a popular Ringier fine food property
- Led the transition of multiple Ringier properties onto digital platforms
- Operated at the intersection of product delivery and technical project management in a major Swiss media group
Oct 2016
Leiter IT / CIO
Zürcher Verkehrsverbund ZVV
Executive lead of the full ICT function at ZVV, the Zurich metropolitan public transport authority.
- Held responsibility for all ICT strategy, operations, and delivery at ZVV since October 2016
- Drove digital platform initiatives across one of Switzerland's largest regional transport networks
- Accountable for technology governance, vendor relationships, and ICT investment decisions
- Applied technical leadership across infrastructure, application, and service delivery domains
- Engaged at executive level with public-sector stakeholders and regulatory bodies
May 2015 – May 2016
Sabbatical / Full-Time Traveler
Personal Sabbatical
Full-time travel sabbatical through the Americas, combined with structured learning in machine learning and Spanish.
- Travelled through the Americas with spouse over a twelve-month period
- Completed Andrew Ng's machine learning course on Coursera.org
- Undertook immersive Spanish language lessons during the sabbatical
Oct 2011 – May 2015
Head of ICT Business Applications
ZHAW Zurich University of Applied Sciences
Led the run-and-change of all Line of Business Applications across the university.
- Owned full responsibility for run-and-change of all Line of Business Applications at the university
- Managed three cross-functional teams totalling twenty FTEs
- Collaborated closely with the CIO and CISO on Application Strategy and ITIL Service Delivery
- Represented ZHAW in a national software development project as part of the Product Owner team
- Delivered application governance aligned with ITIL service management practices
Jul 2010 – Oct 2011
Technical Project Manager
Ringier AG
Led technical delivery of digital platform projects across multiple Ringier media properties.
- Launched the first iOS version of a popular Ringier fine food property
- Led the transition of multiple Ringier properties onto digital platforms
- Operated at the intersection of product delivery and technical project management in a major Swiss media group
Education
Master of Science (M.Sc.) · in Computer Science
Jan 1999 – Jan 2004University