Frank Hofmann
Head of ICT / CIO | IT Strategy & Application Management | Transport & Higher Education
Zürich, Schweiz
Senior IT leader with an extensive track record as CIO and Head of ICT in complex, regulated organisations — most recently at Zürcher Verkehrsverbund ZVV. Brings proven expertise in IT strategy, application management, ITIL-based service delivery, and leading cross-functional teams of up to 20 FTEs across higher education and media environments. Combines deep technical grounding in software development methodologies and product lifecycle management with a strategic, board-level CIO perspective.
Professional Experience
Oct 2016 – Present
Leiter IT / CIO
Zürcher Verkehrsverbund ZVV
Has held full responsibility for ICT strategy and leadership at ZVV as Head of IT and CIO since October 2016.
- Holds overall accountability for IT operations, digitalisation, and the strategic direction of ICT at Zürcher Verkehrsverbund
- Leads the ICT organisation within a regulated public transport environment characterised by high system criticality
- Implements IT governance and strategy in close alignment with senior management and external partners
May 2015 – May 2016
Sabbatical / Full-Time Traveler
Sabbatical – The Americas
Took a one-year career break focused on targeted professional development and personal growth.
- Completed Andrew Ng's acclaimed Machine Learning course on Coursera.org
- Deepened Spanish language proficiency through intensive immersion study in South America
Oct 2011 – May 2015
Head of ICT Business Applications
ZHAW Zurich University of Applied Sciences
Led end-to-end run-and-change operations for all ZHAW line-of-business applications across three cross-functional teams.
- Managed three cross-functional teams totalling 20 FTEs within the ICT Business Applications function
- Collaborated closely with the CIO and CISO on application strategy and ITIL-compliant service delivery processes
- Represented ZHAW in a national software development project as a member of the Product Owner team
- Held accountability for both stable IT operations and the ongoing development of the entire application portfolio
Jul 2010 – Oct 2011
Technical Project Manager
Ringier AG
Drove the digital transformation of multiple Ringier media brands onto new platforms as Technical Project Manager.
- Launched the first iOS version of a leading Ringier fine food title
- Steered the transition of multiple Ringier properties onto digital platforms
Oct 2016 – Present
Leiter IT / CIO
Zürcher Verkehrsverbund ZVV
Has held full responsibility for ICT strategy and leadership at ZVV as Head of IT and CIO since October 2016.
- Holds overall accountability for IT operations, digitalisation, and the strategic direction of ICT at Zürcher Verkehrsverbund
- Leads the ICT organisation within a regulated public transport environment characterised by high system criticality
- Implements IT governance and strategy in close alignment with senior management and external partners
May 2015 – May 2016
Sabbatical / Full-Time Traveler
Sabbatical – The Americas
Took a one-year career break focused on targeted professional development and personal growth.
- Completed Andrew Ng's acclaimed Machine Learning course on Coursera.org
- Deepened Spanish language proficiency through intensive immersion study in South America
Oct 2011 – May 2015
Head of ICT Business Applications
ZHAW Zurich University of Applied Sciences
Led end-to-end run-and-change operations for all ZHAW line-of-business applications across three cross-functional teams.
- Managed three cross-functional teams totalling 20 FTEs within the ICT Business Applications function
- Collaborated closely with the CIO and CISO on application strategy and ITIL-compliant service delivery processes
- Represented ZHAW in a national software development project as a member of the Product Owner team
- Held accountability for both stable IT operations and the ongoing development of the entire application portfolio
Jul 2010 – Oct 2011
Technical Project Manager
Ringier AG
Drove the digital transformation of multiple Ringier media brands onto new platforms as Technical Project Manager.
- Launched the first iOS version of a leading Ringier fine food title
- Steered the transition of multiple Ringier properties onto digital platforms
Education
Master of Science (M.Sc.) · in Computer Science
Jan 1999 – Jan 2004Universität (nicht spezifiziert)